--- title: "Privacy Policy — Black 4" description: "How Black 4 collects, uses, protects, and deletes information." url: https://black4.ai/privacy/ --- Legal # Privacy Policy The information we use to operate Black 4’s website and customer-authorized services. Last updated September 10, 2026 ## Scope This policy applies to Black 4 Ventures LLC, doing business as Black 4 (“Black 4,” “we,” or “us”), including black4.ai and services we operate for customers. A customer agreement may add more specific terms for customer data. ## Information We Collect ### Information you provide We receive information you submit, such as your name, work email, organization, inquiry details, and communications with us. ### Website measurement If you consent, we collect limited page, device, referral, and campaign data through Google Analytics and PostHog. Campaign data may include a non-personal content ID used to connect a social post with website activity. We do not place names, message text, or other personal information in campaign URLs. ### Connected business accounts When an authorized business administrator connects a provider such as LinkedIn, Meta, Instagram, Facebook, or X, we receive the account or Page identifiers, organization roles, granted permissions, connection status, and information needed for the approved work. Depending on the service, that can include posts, public comments or mentions, media, engagement metrics, and audience or account statistics. Provider access tokens are held by our connection infrastructure and are not exposed to Black 4 agents. We do not collect private-message content in the current social service unless a customer separately authorizes a supported inbox workflow. ## How We Use Information - Provide, secure, troubleshoot, and improve our website and services. - Verify an authorized business identity and its connected resources. - Prepare, publish, moderate, measure, or report work the customer has authorized. - Maintain execution receipts, prevent duplicate actions, and investigate failures. - Respond to inquiries and meet legal or contractual obligations. ## Service Providers We use providers that help us host the site, receive forms, measure consented activity, authenticate business accounts, and perform customer-authorized work. These currently include Cloudflare, Formspree, Google Analytics, PostHog, Nango, and the social platform a customer chooses to connect. We may also disclose information when required by law or to protect rights, safety, and service integrity. We do not sell personal information or use it for cross-context behavioral advertising. ## Your Choices Website analytics are optional. You can accept, decline, or reopen Privacy settings from the footer to change your choice. With consent, we measure article reading progress, active time and navigation to understand which stories are useful. A reading-session identifier and referral details are kept in this tab’s session storage, expire after 30 minutes of inactivity, and are cleared on withdrawal. This connects article visits to later contact actions without collecting form contents in analytics. You can also revoke a connected provider through that provider’s security or app settings. To request access, correction, or deletion, email [joey@black4.ai](mailto:joey@black4.ai). Instructions specific to connected accounts are on our [Data Deletion](https://black4.ai/data-deletion/) page. ## Retention & Security We retain information only as long as reasonably needed for the purposes above, an active customer relationship, security and audit needs, or legal obligations. Disconnecting an account stops new provider access; some receipts or aggregated measurements may be kept where necessary to preserve an accurate operational record. We use customer isolation, least-privilege permissions, encrypted transport, protected credential storage, and action policies designed to keep one business from accessing another business’s resources. No system is completely secure, and we cannot guarantee absolute security. ## Contact Privacy questions may be sent to [joey@black4.ai](mailto:joey@black4.ai). Black 4 is operated by Black 4 Ventures LLC in California, United States.