Legal
Data Deletion
Disconnect provider access, then tell us which Black 4-held data you want removed.
Disconnect First
Revoke Black 4’s access in the connected platform’s security, business-integration, or app settings. This stops new access by that provider connection. If you cannot find the control, email us and identify the platform and business account.
Request Deletion
- Email joey@black4.ai with the subject “Data deletion request.”
- Include the business name, provider, and account, Page, or organization identifier.
- Tell us whether to remove one connection or all data associated with the business relationship.
We may ask you to verify control of the business or connected resource before acting on the request. We will confirm when the deletion is complete or explain any information we must retain.
What We Delete
Depending on the request, deletion can cover provider tokens, connected-resource IDs, queued content, stored content variants, provider metrics, and other customer data held by Black 4. We may retain minimal security, billing, legal, or execution records when necessary, and may preserve de-identified or aggregated information that no longer identifies the customer account.
Published Content
Disconnecting or deleting Black 4-held data does not automatically remove content already published on a third-party platform. Remove it through the platform or ask Black 4 to remove it before the connection is revoked, if that action remains authorized and the provider supports it.
Contact
Send questions or requests to joey@black4.ai. See the Privacy Policy for more about Black 4’s information practices.